top of page

Privacy Policy

Welcome to the OKNOSUISSE website! Protecting your personal data is our top priority. This Privacy Policy explains how we collect, use, protect, and process your personal data in compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the General Data Protection Regulation (GDPR).

We encourage you to read this policy carefully to understand what data we collect, why we collect it, and what your rights are regarding your personal data. For any questions or requests, our team is available through the contact information provided below.

1. Types of Data Collected

We collect the following types of personal data:

  • Identification data: name, surname, email address, phone number, and, if necessary, postal address.

  • Browsing data: IP address, browser and device information, geolocation data (if enabled), date and time of access to the website.

  • Data provided voluntarily: information submitted through contact forms or quote requests.

  • Cookies and similar technologies: information about your browsing activity on our site (see the Cookie section for more details).

2. Purposes of Data Processing

We use your personal data exclusively for the following purposes:

  • To respond to your requests, including quotes or information about our products and services.

  • To manage your subscription to our newsletter and send you promotional updates (only with your prior consent).

  • To analyze and improve the performance of our website to provide you with an optimal user experience.

  • To fulfill legal, fiscal, or contractual obligations related to our business activities.

3. Legal Basis for Data Processing

The processing of your data is based on the following legal grounds:

  • Consent: for sending promotional communications or installing non-essential cookies.

  • Contractual necessity: to respond to requests or provide you with our services.

  • Legal obligations: to comply with applicable regulations.

  • Legitimate interest: to improve our services and ensure the security of the website.

4. Cookies and Tracking Tools

We use cookies and similar technologies to collect information about user navigation. Cookies may include:

  • Essential cookies: necessary for the website's functionality.

  • Analytics cookies: to collect data on website usage (e.g., Google Analytics).

  • Marketing cookies: to personalize ads and promotions.

You can manage your cookie preferences directly via our banner or through your browser settings. For more details, please consult our [Cookie Policy].

5. Sharing Data with Third Parties

Your personal data may be shared with:

  • Technical service providers, such as hosting and website management providers.

  • Email marketing platforms for sending communications.

  • Analytics and tracking tools (e.g., Google Analytics, Facebook Pixel).

All third parties we work with adhere to high data protection standards. If we transfer personal data to countries outside Switzerland or the EU, we implement appropriate safeguards, such as standard contractual clauses.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless the law requires a longer retention period.
Examples:

  • Data collected for quote requests: retained for 12 months.

  • Data for marketing purposes: retained until consent is withdrawn.

7. User Rights

You have the right to:

  • Access your personal data and obtain a copy.

  • Request the correction or updating of inaccurate data.

  • Request the deletion of your data ("right to be forgotten"), unless there are legal retention obligations.

  • Restrict the processing of your personal data.

  • Receive your data in a structured, machine-readable format ("data portability").

  • Withdraw your consent at any time for processing based on consent.

  • Object to the processing of your data for direct marketing purposes.

To exercise your rights, please contact us using the details provided in section 9.

8. Data Protection

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. These measures include encryption, firewalls, and access controls.

9. Contact Information

For any questions or requests regarding this Privacy Policy, you can contact us at:

  • OKNOSUISSE

  • Address: [company address]

  • Email: [company email]

  • Phone: [company number]

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. We will notify you of any updates through our website. We encourage you to review this page regularly to stay informed.

11. Complaints and Supervisory Authority

If you believe that the processing of your data does not comply with applicable regulations, you can file a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC):

bottom of page